[{"data":1,"prerenderedAt":976},["ShallowReactive",2],{"guide-91aitool-browser-device-faq":3,"faq-91aitool-browser-device-faq":4,"related-91aitool-browser-device-faq":273},null,{"id":5,"title":6,"body":7,"category":256,"description":257,"extension":258,"keywords":259,"meta":265,"navigation":266,"path":267,"relatedTools":3,"seo":268,"stem":269,"type":270,"updatedAt":271,"__hash__":272},"faq\u002Fhelp\u002Ffaq\u002F91aitool-browser-device-faq.md","91AI工具在手机和电脑上都能用吗？浏览器兼容性说明",{"type":8,"value":9,"toc":241},"minimark",[10,14,18,23,26,49,53,56,108,112,115,126,130,133,166,170,173,187,191,194,211,215,218,221],[11,12,13],"p",{},"91AI工具作为在线文件处理平台，对不同设备和浏览器都做了适配。以下解答关于设备兼容性和常见异常问题的处理方法。",[15,16,17],"h2",{"id":17},"详细解答",[19,20,22],"h3",{"id":21},"q-91ai工具在哪些设备上可以使用","Q: 91AI工具在哪些设备上可以使用？",[11,24,25],{},"支持绝大多数设备，无需安装任何软件，打开浏览器即可使用：",[27,28,29,37,43],"ul",{},[30,31,32,36],"li",{},[33,34,35],"strong",{},"电脑","：Windows、Mac、Linux 均可",[30,38,39,42],{},[33,40,41],{},"手机","：iOS（iPhone）、Android 主流机型均可，上传、处理、下载均做了移动端适配",[30,44,45,48],{},[33,46,47],{},"平板","：iPad、安卓平板可正常使用",[19,50,52],{"id":51},"q-支持哪些浏览器","Q: 支持哪些浏览器？",[11,54,55],{},"推荐使用主流现代浏览器的最新版本：",[57,58,59,72],"table",{},[60,61,62],"thead",{},[63,64,65,69],"tr",{},[66,67,68],"th",{},"浏览器",[66,70,71],{},"支持情况",[73,74,75,84,92,100],"tbody",{},[63,76,77,81],{},[78,79,80],"td",{},"Chrome \u002F Edge",[78,82,83],{},"推荐，功能最完整",[63,85,86,89],{},[78,87,88],{},"Firefox",[78,90,91],{},"支持",[63,93,94,97],{},[78,95,96],{},"Safari",[78,98,99],{},"支持（iOS\u002FMac）",[63,101,102,105],{},[78,103,104],{},"手机内置浏览器",[78,106,107],{},"大部分支持",[19,109,111],{"id":110},"q-纯前端工具对浏览器有什么要求","Q: 纯前端工具对浏览器有什么要求？",[11,113,114],{},"视频压缩、图片压缩等纯前端工具需要在浏览器本地运行，对浏览器性能有一定要求：",[27,116,117,120,123],{},[30,118,119],{},"推荐使用较新版本浏览器（Chrome 90+、Edge 90+ 等）",[30,121,122],{},"处理大文件时建议使用电脑，手机性能较弱可能较慢",[30,124,125],{},"部分功能依赖浏览器的新特性，过旧浏览器可能不支持",[19,127,129],{"id":128},"q-页面打开异常按钮没反应怎么办","Q: 页面打开异常、按钮没反应怎么办？",[11,131,132],{},"按以下步骤排查：",[134,135,136,142,148,154,160],"ol",{},[30,137,138,141],{},[33,139,140],{},"刷新页面","：先按 F5（或手机端下拉刷新）重试",[30,143,144,147],{},[33,145,146],{},"清除缓存","：清理浏览器缓存后重新打开",[30,149,150,153],{},[33,151,152],{},"更换浏览器","：换用 Chrome 或 Edge 再试",[30,155,156,159],{},[33,157,158],{},"关闭插件","：部分广告拦截插件可能影响页面功能，尝试禁用后重试",[30,161,162,165],{},[33,163,164],{},"切换网络","：网络不稳定可能影响服务端工具的加载",[19,167,169],{"id":168},"q-上传文件一直失败怎么办","Q: 上传文件一直失败怎么办？",[11,171,172],{},"上传失败通常与网络或文件有关：",[27,174,175,178,181,184],{},[30,176,177],{},"检查网络连接，尝试切换网络（如手机热点）",[30,179,180],{},"确认文件大小在工具允许范围内（服务端工具普通用户100MB，部分工具300MB）",[30,182,183],{},"确认文件格式符合工具支持范围",[30,185,186],{},"大文件建议在电脑端上传，更稳定",[19,188,190],{"id":189},"q-处理进度卡住不动怎么办","Q: 处理进度卡住不动怎么办？",[11,192,193],{},"服务端工具处理进度卡住时：",[134,195,196,199,208],{},[30,197,198],{},"等待1-2分钟，大文件处理本身较慢",[30,200,201,202,207],{},"刷新页面后到",[203,204,206],"a",{"href":205},"\u002Frecords","转换记录页面","查看任务状态",[30,209,210],{},"记录最长处理时间约30分钟，超过仍未完成可重新上传处理",[19,212,214],{"id":213},"q-手机端的收藏最近记录和电脑端同步吗","Q: 手机端的收藏、最近记录和电脑端同步吗？",[11,216,217],{},"不同步。收藏和最近记录保存在当前浏览器本地（localStorage），手机和电脑的收藏数据相互独立，换浏览器后也需要重新收藏。",[15,219,220],{"id":220},"相关推荐",[27,222,223,229,235],{},[30,224,225],{},[203,226,228],{"href":227},"\u002Fhelp\u002F91aitool-getting-started","91AI工具新手入门指南",[30,230,231],{},[203,232,234],{"href":233},"\u002Fhelp\u002F91aitool-records-download-faq","文件处理与转换记录常见问题",[30,236,237],{},[203,238,240],{"href":239},"\u002Fblog\u002Fonline-tools-daily-workflow-complete-guide","在线工具日常使用完全指南",{"title":242,"searchDepth":243,"depth":243,"links":244},"",2,[245,255],{"id":17,"depth":243,"text":17,"children":246},[247,249,250,251,252,253,254],{"id":21,"depth":248,"text":22},3,{"id":51,"depth":248,"text":52},{"id":110,"depth":248,"text":111},{"id":128,"depth":248,"text":129},{"id":168,"depth":248,"text":169},{"id":189,"depth":248,"text":190},{"id":213,"depth":248,"text":214},{"id":220,"depth":243,"text":220},"basics","91AI工具浏览器与设备兼容性常见问题解答，介绍平台在电脑手机平板的适配情况、支持的浏览器类型和版本要求、纯前端工具对浏览器性能的要求，以及遇到页面打开异常、上传文件失败、处理进度卡住时如何排查解决的实用方法，帮助用户在不同设备上顺利使用在线文件处理工具避免操作中断，手机端和电脑端功能一致均可使用。","md",[260,261,262,263,264],"浏览器兼容","手机使用在线工具","平板适配","页面异常处理","91AI工具兼容性",{},true,"\u002Fhelp\u002Ffaq\u002F91aitool-browser-device-faq",{"title":6,"description":257},"help\u002Ffaq\u002F91aitool-browser-device-faq","faq","2026-08-02","iDAafWNO4vUuKjOPSA8cf5hwjebo-QPA0RP1pJpBHp8",[274,452,618],{"id":275,"title":276,"body":277,"category":256,"description":439,"extension":258,"keywords":440,"meta":446,"navigation":266,"path":447,"relatedTools":3,"seo":448,"stem":449,"type":270,"updatedAt":450,"__hash__":451},"faq\u002Fhelp\u002Ffaq\u002F91aitool-account-vip-faq.md","91AI工具账号登录与VIP会员常见问题解答",{"type":8,"value":278,"toc":428},[279,282,284,288,291,295,302,316,319,323,326,355,359,362,376,384,388,403,407,410,412],[11,280,281],{},"91AI工具大部分功能无需登录即可使用，登录后可以享受更多免费次数和会员权益。以下是关于账号登录和VIP会员的常见问题解答。",[15,283,17],{"id":17},[19,285,287],{"id":286},"q-91ai工具需要注册账号才能用吗","Q: 91AI工具需要注册账号才能用吗？",[11,289,290],{},"不需要。大部分工具无需注册即可直接使用。登录属于可选操作，主要用于获取PDF转换等服务的更多免费次数，以及管理转换记录、开通会员权益。",[19,292,294],{"id":293},"q-如何登录91ai工具","Q: 如何登录91AI工具？",[11,296,297,298,301],{},"登录方式为",[33,299,300],{},"微信扫码","：",[134,303,304,307,310,313],{},[30,305,306],{},"点击顶部导航栏右侧的\"登录\"按钮",[30,308,309],{},"页面弹出二维码弹窗",[30,311,312],{},"使用微信扫一扫，关注公众号",[30,314,315],{},"扫码成功后自动登录，页面提示\"登录成功\"",[11,317,318],{},"登录状态每日过期，次日再次访问时需要重新扫码登录。",[19,320,322],{"id":321},"q-登录后有什么好处","Q: 登录后有什么好处？",[11,324,325],{},"登录后可享受：",[27,327,328,334,340,349],{},[30,329,330,333],{},[33,331,332],{},"PDF转换更多免费次数","：PDF相关服务新用户免费体验3次，登录后可继续使用",[30,335,336,339],{},[33,337,338],{},"个人中心","：查看用户ID、VIP状态和会员到期时间",[30,341,342,345,346,348],{},[33,343,344],{},"转换记录","：在",[203,347,206],{"href":205},"查看和管理历史处理任务",[30,350,351,354],{},[33,352,353],{},"PPT转视频","：查看剩余时长、累计购买和累计消耗，可在线充值",[19,356,358],{"id":357},"q-vip会员是什么如何开通","Q: VIP会员是什么？如何开通？",[11,360,361],{},"VIP会员是针对PDF转换、PPT转视频等高级服务的付费权益。开通方式：",[134,363,364,370,373],{},[30,365,366,367],{},"登录后进入",[203,368,338],{"href":369},"\u002Fuser",[30,371,372],{},"点击\"开通会员\u002F续期会员\"按钮",[30,374,375],{},"跳转到会员开通页面完成支付",[11,377,378,379,383],{},"VIP到期时间（",[380,381,382],"code",{},"minipdfVipDeadline","）会在个人中心和顶部导航中展示。",[19,385,387],{"id":386},"q-什么是转换记录保存多久","Q: 什么是转换记录？保存多久？",[11,389,390,391,394,395,398,399,402],{},"转换记录页面（\u002Frecords）展示你处理过的所有文件任务，包含",[33,392,393],{},"普通转换任务","和",[33,396,397],{},"PPT转视频任务","两个标签页。记录自动保存",[33,400,401],{},"2天","，2天后自动清除。支持重新下载处理结果、删除记录、重试失败任务。",[19,404,406],{"id":405},"q-退出登录后数据会丢失吗","Q: 退出登录后数据会丢失吗？",[11,408,409],{},"退出登录只会清除登录凭证，不影响收藏、最近使用记录（保存在浏览器本地）和已完成的转换记录（保存在服务器）。重新登录后转换记录依然可见。",[15,411,220],{"id":220},[27,413,414,418,422],{},[30,415,416],{},[203,417,228],{"href":227},[30,419,420],{},[203,421,234],{"href":233},[30,423,424],{},[203,425,427],{"href":426},"\u002Fblog\u002Fonline-tools-security-complete-guide","91AI工具文件安全隐私指南",{"title":242,"searchDepth":243,"depth":243,"links":429},[430,438],{"id":17,"depth":243,"text":17,"children":431},[432,433,434,435,436,437],{"id":286,"depth":248,"text":287},{"id":293,"depth":248,"text":294},{"id":321,"depth":248,"text":322},{"id":357,"depth":248,"text":358},{"id":386,"depth":248,"text":387},{"id":405,"depth":248,"text":406},{"id":220,"depth":243,"text":220},"91AI工具账号登录与VIP会员常见问题解答，介绍无需注册即可使用和微信扫码关注公众号登录的具体步骤、登录状态每日过期机制，登录后获取PDF转换更多免费次数、个人中心查看用户ID和VIP到期时间、转换记录管理、PPT转视频剩余时长查看等专属权益，以及VIP会员开通跳转方式、订单记录查询、退出登录数据保留情况等使用细节。",[441,442,443,444,445],"91AI工具登录","VIP会员","微信扫码登录","会员权益","账号问题",{},"\u002Fhelp\u002Ffaq\u002F91aitool-account-vip-faq",{"title":276,"description":439},"help\u002Ffaq\u002F91aitool-account-vip-faq","2026-08-01","7D_r6eInutTYJrTwZsZmQJi0OJtMA8arpd84FZVsZe0",{"id":5,"title":6,"body":453,"category":256,"description":257,"extension":258,"keywords":615,"meta":616,"navigation":266,"path":267,"relatedTools":3,"seo":617,"stem":269,"type":270,"updatedAt":271,"__hash__":272},{"type":8,"value":454,"toc":603},[455,457,459,461,463,477,479,481,517,519,521,529,531,533,555,557,559,569,571,573,583,585,587,589],[11,456,13],{},[15,458,17],{"id":17},[19,460,22],{"id":21},[11,462,25],{},[27,464,465,469,473],{},[30,466,467,36],{},[33,468,35],{},[30,470,471,42],{},[33,472,41],{},[30,474,475,48],{},[33,476,47],{},[19,478,52],{"id":51},[11,480,55],{},[57,482,483,491],{},[60,484,485],{},[63,486,487,489],{},[66,488,68],{},[66,490,71],{},[73,492,493,499,505,511],{},[63,494,495,497],{},[78,496,80],{},[78,498,83],{},[63,500,501,503],{},[78,502,88],{},[78,504,91],{},[63,506,507,509],{},[78,508,96],{},[78,510,99],{},[63,512,513,515],{},[78,514,104],{},[78,516,107],{},[19,518,111],{"id":110},[11,520,114],{},[27,522,523,525,527],{},[30,524,119],{},[30,526,122],{},[30,528,125],{},[19,530,129],{"id":128},[11,532,132],{},[134,534,535,539,543,547,551],{},[30,536,537,141],{},[33,538,140],{},[30,540,541,147],{},[33,542,146],{},[30,544,545,153],{},[33,546,152],{},[30,548,549,159],{},[33,550,158],{},[30,552,553,165],{},[33,554,164],{},[19,556,169],{"id":168},[11,558,172],{},[27,560,561,563,565,567],{},[30,562,177],{},[30,564,180],{},[30,566,183],{},[30,568,186],{},[19,570,190],{"id":189},[11,572,193],{},[134,574,575,577,581],{},[30,576,198],{},[30,578,201,579,207],{},[203,580,206],{"href":205},[30,582,210],{},[19,584,214],{"id":213},[11,586,217],{},[15,588,220],{"id":220},[27,590,591,595,599],{},[30,592,593],{},[203,594,228],{"href":227},[30,596,597],{},[203,598,234],{"href":233},[30,600,601],{},[203,602,240],{"href":239},{"title":242,"searchDepth":243,"depth":243,"links":604},[605,614],{"id":17,"depth":243,"text":17,"children":606},[607,608,609,610,611,612,613],{"id":21,"depth":248,"text":22},{"id":51,"depth":248,"text":52},{"id":110,"depth":248,"text":111},{"id":128,"depth":248,"text":129},{"id":168,"depth":248,"text":169},{"id":189,"depth":248,"text":190},{"id":213,"depth":248,"text":214},{"id":220,"depth":243,"text":220},[260,261,262,263,264],{},{"title":6,"description":257},{"id":619,"title":620,"body":621,"category":256,"description":958,"extension":258,"keywords":959,"meta":965,"navigation":266,"path":966,"relatedTools":967,"seo":972,"stem":973,"type":270,"updatedAt":974,"__hash__":975},"faq\u002Fhelp\u002Ffaq\u002F91aitool-introduction.md","91AI工具是什么？提供哪些在线转换功能？",{"type":8,"value":622,"toc":947},[623,626,629,633,639,728,732,738,782,786,789,815,818,830,834,864,867,870,902,908,911,937],[11,624,625],{},"91AI工具是一个在线文件处理平台，提供纯前端音视频\u002F图片处理、PDF转换与编辑、CAD格式转换、Office文档压缩等40多种功能。所有工具均可在浏览器中直接使用，无需下载安装。",[15,627,628],{"id":628},"核心功能介绍",[19,630,632],{"id":631},"纯前端工具完全免费-不上传服务器","纯前端工具（完全免费 · 不上传服务器）",[11,634,635,636,301],{},"音视频和图片处理工具在浏览器本地完成，",[33,637,638],{},"不上传服务器，不限文件大小，无使用次数限制",[57,640,641,654],{},[60,642,643],{},[63,644,645,648,651],{},[66,646,647],{},"功能类别",[66,649,650],{},"具体工具",[66,652,653],{},"特点",[73,655,656,675,697,710],{},[63,657,658,661,672],{},[78,659,660],{},"视频处理",[78,662,663,667,668],{},[203,664,666],{"href":665},"\u002Ftools\u002Fvideo-compress","视频压缩（纯前端）","、",[203,669,671],{"href":670},"\u002Ftools\u002Fvideo-convert","视频格式转换（纯前端）",[78,673,674],{},"浏览器本地处理，保护隐私",[63,676,677,680,694],{},[78,678,679],{},"音频处理",[78,681,682,667,686,667,690],{},[203,683,685],{"href":684},"\u002Ftools\u002Faudio-compress","音频压缩（纯前端）",[203,687,689],{"href":688},"\u002Ftools\u002Faudio-convert","音频格式转换（纯前端）",[203,691,693],{"href":692},"\u002Ftools\u002Faudio-extract","视频提取音频（纯前端）",[78,695,696],{},"不上传服务器，不限大小",[63,698,699,702,707],{},[78,700,701],{},"屏幕录制",[78,703,704],{},[203,705,701],{"href":706},"\u002Ftools\u002Fscreen-recorder",[78,708,709],{},"纯前端录制，数据不上传",[63,711,712,715,725],{},[78,713,714],{},"图片处理",[78,716,717,667,721],{},[203,718,720],{"href":719},"\u002Ftools\u002Fimg-compress","图片压缩",[203,722,724],{"href":723},"\u002Ftools\u002Fimg-convert","图片格式转换",[78,726,727],{},"纯前端处理，即时预览",[19,729,731],{"id":730},"pdf处理工具免费体验","PDF处理工具（免费体验）",[11,733,734,735,301],{},"PDF相关功能为在线服务端处理，",[33,736,737],{},"新用户可免费体验3次，登录后可继续使用",[57,739,740,748],{},[60,741,742],{},[63,743,744,746],{},[66,745,647],{},[66,747,650],{},[73,749,750,758,766,774],{},[63,751,752,755],{},[78,753,754],{},"格式转换",[78,756,757],{},"PDF转Word、PDF转Excel、PDF转PPT、PDF转JPG",[63,759,760,763],{},[78,761,762],{},"创建PDF",[78,764,765],{},"Word转PDF、Excel转PDF、PPT转PDF、JPG转PDF",[63,767,768,771],{},[78,769,770],{},"编辑处理",[78,772,773],{},"PDF压缩、PDF加密、PDF解密、PDF拆分、PDF合并",[63,775,776,779],{},[78,777,778],{},"高级功能",[78,780,781],{},"PDF水印、PDF旋转、PDF删除页面、PDF加页码",[19,783,785],{"id":784},"音视频工具服务端","音视频工具（服务端）",[11,787,788],{},"以下工具为服务端处理，支持300MB以内文件：",[27,790,791,797,803,809],{},[30,792,793,796],{},[203,794,795],{"href":665},"视频压缩"," 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2025年度报告、Statista在线工具用户行为调查",[15,909,910],{"id":910},"适用人群",[27,912,913,919,925,931],{},[30,914,915,918],{},[33,916,917],{},"职场办公族","：需要频繁处理PDF、Office文档",[30,920,921,924],{},[33,922,923],{},"设计师","：需要压缩和转换图片格式",[30,926,927,930],{},[33,928,929],{},"学生群体","：整理课件、转换文档格式",[30,932,933,936],{},[33,934,935],{},"普通用户","：需要处理音视频或文件格式转换",[938,939,940],"blockquote",{},[11,941,942,943,946],{},"试试我们的",[203,944,945],{"href":665},"纯前端视频压缩工具"," — 不上传服务器，不限文件大小，完全免费",{"title":242,"searchDepth":243,"depth":243,"links":948},[949,956,957],{"id":628,"depth":243,"text":628,"children":950},[951,952,953,954,955],{"id":631,"depth":248,"text":632},{"id":730,"depth":248,"text":731},{"id":784,"depth":248,"text":785},{"id":817,"depth":248,"text":817},{"id":832,"depth":248,"text":833},{"id":866,"depth":243,"text":866},{"id":910,"depth":243,"text":910},"91AI工具提供纯前端音视频\u002F图片处理（免费无限用）和PDF\u002F文档在线转换（免费体验）等50+种工具，无需安装即点即用。",[960,961,962,963,964],"91AI工具","在线转换","PDF处理","纯前端工具","免费在线工具",{},"\u002Fhelp\u002Ffaq\u002F91aitool-introduction",[968,969,970,971],"video-compress","audio-convert","pdf-to-word","img-compress",{"title":620,"description":958},"help\u002Ffaq\u002F91aitool-introduction","2026-05-06","Dr6ei_okkl0tz4LnR1ZOi50ReKpUQOffM0kc2pCe8Ek",1785666972406]