[{"data":1,"prerenderedAt":992},["ShallowReactive",2],{"guide-91aitool-records-download-faq":3,"faq-91aitool-records-download-faq":4,"related-91aitool-records-download-faq":281},null,{"id":5,"title":6,"body":7,"category":264,"description":265,"extension":266,"keywords":267,"meta":273,"navigation":274,"path":275,"relatedTools":3,"seo":276,"stem":277,"type":278,"updatedAt":279,"__hash__":280},"faq\u002Fhelp\u002Ffaq\u002F91aitool-records-download-faq.md","91AI工具文件处理与转换记录常见问题解答",{"type":8,"value":9,"toc":250},"minimark",[10,14,18,23,43,46,50,53,105,109,112,121,125,135,159,163,166,220,224,227,230],[11,12,13],"p",{},"本页汇总91AI工具文件上传、处理、下载全流程中的常见问题，帮你快速排查问题、顺利完成文件处理。",[15,16,17],"h2",{"id":17},"详细解答",[19,20,22],"h3",{"id":21},"q-支持哪些文件格式有大小限制吗","Q: 支持哪些文件格式？有大小限制吗？",[24,25,26,34,40],"ul",{},[27,28,29,33],"li",{},[30,31,32],"strong",{},"纯前端工具","（音视频压缩、图片处理等）：不限文件大小，无使用次数限制",[27,35,36,39],{},[30,37,38],{},"服务端工具","（PDF转换、视频转换等）：支持文件上传到服务器处理，普通用户上传限制100MB，特定工具支持300MB",[27,41,42],{},"单文件最长处理时间约30分钟，超过会超时失败",[11,44,45],{},"支持的常见格式包括PDF、Word、Excel、PPT、JPG、PNG、WebP、MP4、MP3、WAV、FLAC、CAD等数十种。",[19,47,49],{"id":48},"q-处理一个文件大概需要多长时间","Q: 处理一个文件大概需要多长时间？",[11,51,52],{},"处理时间取决于文件大小和服务器负载：",[54,55,56,69],"table",{},[57,58,59],"thead",{},[60,61,62,66],"tr",{},[63,64,65],"th",{},"文件大小",[63,67,68],{},"预估处理时间",[70,71,72,81,89,97],"tbody",{},[60,73,74,78],{},[75,76,77],"td",{},"1-5MB",[75,79,80],{},"3-10秒",[60,82,83,86],{},[75,84,85],{},"5-20MB",[75,87,88],{},"10-30秒",[60,90,91,94],{},[75,92,93],{},"20-50MB",[75,95,96],{},"30-90秒",[60,98,99,102],{},[75,100,101],{},"50MB以上",[75,103,104],{},"90秒-数分钟",[19,106,108],{"id":107},"q-处理过程中退出页面还能下载吗","Q: 处理过程中退出页面，还能下载吗？",[11,110,111],{},"**不能。**处理完成后需在当前页面及时下载。关闭页面或刷新后，正在处理的任务会中断，已上传的文件会被服务器自动删除。",[11,113,114,115,120],{},"如果需要在任务中断后找回结果，可以到",[116,117,119],"a",{"href":118},"\u002Frecords","转换记录页面","查看，处理完成的任务支持重新下载。",[19,122,124],{"id":123},"q-转换记录能保存多久如何重新下载","Q: 转换记录能保存多久？如何重新下载？",[11,126,127,128,131,132,134],{},"转换记录自动保存",[30,129,130],{},"2天","。在",[116,133,119],{"href":118},"可以：",[24,136,137,140,147,153],{},[27,138,139],{},"查看所有处理过的任务（普通转换 + PPT转视频两个标签页）",[27,141,142,143,146],{},"对已完成任务",[30,144,145],{},"重新下载","处理结果",[27,148,149,152],{},[30,150,151],{},"删除","不需要的记录",[27,154,155,158],{},[30,156,157],{},"重试","失败的任务（跳转到对应工具页重新处理）",[19,160,162],{"id":161},"q-为什么转换会失败","Q: 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上传的文件安全吗？会被别人看到吗？",[11,225,226],{},"完全不用担心。平台采用HTTPS加密传输，处理完成后服务器自动删除文件，不会保留或用于其他用途。纯前端工具（音视频、图片）的文件根本不会上传服务器，隐私更安全。",[15,228,229],{"id":229},"相关推荐",[24,231,232,238,244],{},[27,233,234],{},[116,235,237],{"href":236},"\u002Fhelp\u002F91aitool-getting-started","91AI工具新手入门指南",[27,239,240],{},[116,241,243],{"href":242},"\u002Fhelp\u002F91aitool-account-vip-faq","账号登录与VIP会员常见问题",[27,245,246],{},[116,247,249],{"href":248},"\u002Fblog\u002F91aitool-platform-complete-guide","91AI工具平台完全指南",{"title":251,"searchDepth":252,"depth":252,"links":253},"",2,[254,263],{"id":17,"depth":252,"text":17,"children":255},[256,258,259,260,261,262],{"id":21,"depth":257,"text":22},3,{"id":48,"depth":257,"text":49},{"id":107,"depth":257,"text":108},{"id":123,"depth":257,"text":124},{"id":161,"depth":257,"text":162},{"id":222,"depth":257,"text":223},{"id":229,"depth":252,"text":229},"basics","91AI工具文件处理与转换记录常见问题解答，介绍纯前端与服务端工具的上传格式和大小限制、不同文件体积的预估处理时间表、中途退出页面无法下载结果的注意事项、转换记录保存两天与重新下载删除重试方法，以及文件损坏、格式不支持、文件过大、网络不稳定、处理超时等常见失败原因和对应解决方案，帮助用户顺利完成文件处理。","md",[268,269,270,271,272],"转换记录","文件处理","上传限制","下载结果","处理失败",{},true,"\u002Fhelp\u002Ffaq\u002F91aitool-records-download-faq",{"title":6,"description":265},"help\u002Ffaq\u002F91aitool-records-download-faq","faq","2026-08-01","4UKJPtsgos3NHJu9lLTVGZN4hre95fz1hR_ubRnbHmY",[282,460,817],{"id":283,"title":284,"body":285,"category":264,"description":448,"extension":266,"keywords":449,"meta":455,"navigation":274,"path":456,"relatedTools":3,"seo":457,"stem":458,"type":278,"updatedAt":279,"__hash__":459},"faq\u002Fhelp\u002Ffaq\u002F91aitool-account-vip-faq.md","91AI工具账号登录与VIP会员常见问题解答",{"type":8,"value":286,"toc":437},[287,290,292,296,299,303,310,325,328,332,335,363,367,370,384,392,396,410,414,417,419],[11,288,289],{},"91AI工具大部分功能无需登录即可使用，登录后可以享受更多免费次数和会员权益。以下是关于账号登录和VIP会员的常见问题解答。",[15,291,17],{"id":17},[19,293,295],{"id":294},"q-91ai工具需要注册账号才能用吗","Q: 91AI工具需要注册账号才能用吗？",[11,297,298],{},"不需要。大部分工具无需注册即可直接使用。登录属于可选操作，主要用于获取PDF转换等服务的更多免费次数，以及管理转换记录、开通会员权益。",[19,300,302],{"id":301},"q-如何登录91ai工具","Q: 如何登录91AI工具？",[11,304,305,306,309],{},"登录方式为",[30,307,308],{},"微信扫码","：",[311,312,313,316,319,322],"ol",{},[27,314,315],{},"点击顶部导航栏右侧的\"登录\"按钮",[27,317,318],{},"页面弹出二维码弹窗",[27,320,321],{},"使用微信扫一扫，关注公众号",[27,323,324],{},"扫码成功后自动登录，页面提示\"登录成功\"",[11,326,327],{},"登录状态每日过期，次日再次访问时需要重新扫码登录。",[19,329,331],{"id":330},"q-登录后有什么好处","Q: 登录后有什么好处？",[11,333,334],{},"登录后可享受：",[24,336,337,343,349,357],{},[27,338,339,342],{},[30,340,341],{},"PDF转换更多免费次数","：PDF相关服务新用户免费体验3次，登录后可继续使用",[27,344,345,348],{},[30,346,347],{},"个人中心","：查看用户ID、VIP状态和会员到期时间",[27,350,351,353,354,356],{},[30,352,268],{},"：在",[116,355,119],{"href":118},"查看和管理历史处理任务",[27,358,359,362],{},[30,360,361],{},"PPT转视频","：查看剩余时长、累计购买和累计消耗，可在线充值",[19,364,366],{"id":365},"q-vip会员是什么如何开通","Q: 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退出登录后数据会丢失吗？",[11,415,416],{},"退出登录只会清除登录凭证，不影响收藏、最近使用记录（保存在浏览器本地）和已完成的转换记录（保存在服务器）。重新登录后转换记录依然可见。",[15,418,229],{"id":229},[24,420,421,425,431],{},[27,422,423],{},[116,424,237],{"href":236},[27,426,427],{},[116,428,430],{"href":429},"\u002Fhelp\u002F91aitool-records-download-faq","文件处理与转换记录常见问题",[27,432,433],{},[116,434,436],{"href":435},"\u002Fblog\u002Fonline-tools-security-complete-guide","91AI工具文件安全隐私指南",{"title":251,"searchDepth":252,"depth":252,"links":438},[439,447],{"id":17,"depth":252,"text":17,"children":440},[441,442,443,444,445,446],{"id":294,"depth":257,"text":295},{"id":301,"depth":257,"text":302},{"id":330,"depth":257,"text":331},{"id":365,"depth":257,"text":366},{"id":394,"depth":257,"text":395},{"id":412,"depth":257,"text":413},{"id":229,"depth":252,"text":229},"91AI工具账号登录与VIP会员常见问题解答，介绍无需注册即可使用和微信扫码关注公众号登录的具体步骤、登录状态每日过期机制，登录后获取PDF转换更多免费次数、个人中心查看用户ID和VIP到期时间、转换记录管理、PPT转视频剩余时长查看等专属权益，以及VIP会员开通跳转方式、订单记录查询、退出登录数据保留情况等使用细节。",[450,451,452,453,454],"91AI工具登录","VIP会员","微信扫码登录","会员权益","账号问题",{},"\u002Fhelp\u002Ffaq\u002F91aitool-account-vip-faq",{"title":284,"description":448},"help\u002Ffaq\u002F91aitool-account-vip-faq","7D_r6eInutTYJrTwZsZmQJi0OJtMA8arpd84FZVsZe0",{"id":461,"title":462,"body":463,"category":264,"description":800,"extension":266,"keywords":801,"meta":806,"navigation":274,"path":807,"relatedTools":808,"seo":813,"stem":814,"type":278,"updatedAt":815,"__hash__":816},"faq\u002Fhelp\u002Ffaq\u002F91aitool-introduction.md","91AI工具是什么？提供哪些在线转换功能？",{"type":8,"value":464,"toc":789},[465,468,471,475,481,570,574,580,624,628,631,657,660,672,676,706,709,712,744,750,753,779],[11,466,467],{},"91AI工具是一个在线文件处理平台，提供纯前端音视频\u002F图片处理、PDF转换与编辑、CAD格式转换、Office文档压缩等40多种功能。所有工具均可在浏览器中直接使用，无需下载安装。",[15,469,470],{"id":470},"核心功能介绍",[19,472,474],{"id":473},"纯前端工具完全免费-不上传服务器","纯前端工具（完全免费 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不上传服务器）",[11,476,477,478,309],{},"音视频和图片处理工具在浏览器本地完成，",[30,479,480],{},"不上传服务器，不限文件大小，无使用次数限制",[54,482,483,496],{},[57,484,485],{},[60,486,487,490,493],{},[63,488,489],{},"功能类别",[63,491,492],{},"具体工具",[63,494,495],{},"特点",[70,497,498,517,539,552],{},[60,499,500,503,514],{},[75,501,502],{},"视频处理",[75,504,505,509,510],{},[116,506,508],{"href":507},"\u002Ftools\u002Fvideo-compress","视频压缩（纯前端）","、",[116,511,513],{"href":512},"\u002Ftools\u002Fvideo-convert","视频格式转换（纯前端）",[75,515,516],{},"浏览器本地处理，保护隐私",[60,518,519,522,536],{},[75,520,521],{},"音频处理",[75,523,524,509,528,509,532],{},[116,525,527],{"href":526},"\u002Ftools\u002Faudio-compress","音频压缩（纯前端）",[116,529,531],{"href":530},"\u002Ftools\u002Faudio-convert","音频格式转换（纯前端）",[116,533,535],{"href":534},"\u002Ftools\u002Faudio-extract","视频提取音频（纯前端）",[75,537,538],{},"不上传服务器，不限大小",[60,540,541,544,549],{},[75,542,543],{},"屏幕录制",[75,545,546],{},[116,547,543],{"href":548},"\u002Ftools\u002Fscreen-recorder",[75,550,551],{},"纯前端录制，数据不上传",[60,553,554,557,567],{},[75,555,556],{},"图片处理",[75,558,559,509,563],{},[116,560,562],{"href":561},"\u002Ftools\u002Fimg-compress","图片压缩",[116,564,566],{"href":565},"\u002Ftools\u002Fimg-convert","图片格式转换",[75,568,569],{},"纯前端处理，即时预览",[19,571,573],{"id":572},"pdf处理工具免费体验","PDF处理工具（免费体验）",[11,575,576,577,309],{},"PDF相关功能为在线服务端处理，",[30,578,579],{},"新用户可免费体验3次，登录后可继续使用",[54,581,582,590],{},[57,583,584],{},[60,585,586,588],{},[63,587,489],{},[63,589,492],{},[70,591,592,600,608,616],{},[60,593,594,597],{},[75,595,596],{},"格式转换",[75,598,599],{},"PDF转Word、PDF转Excel、PDF转PPT、PDF转JPG",[60,601,602,605],{},[75,603,604],{},"创建PDF",[75,606,607],{},"Word转PDF、Excel转PDF、PPT转PDF、JPG转PDF",[60,609,610,613],{},[75,611,612],{},"编辑处理",[75,614,615],{},"PDF压缩、PDF加密、PDF解密、PDF拆分、PDF合并",[60,617,618,621],{},[75,619,620],{},"高级功能",[75,622,623],{},"PDF水印、PDF旋转、PDF删除页面、PDF加页码",[19,625,627],{"id":626},"音视频工具服务端","音视频工具（服务端）",[11,629,630],{},"以下工具为服务端处理，支持300MB以内文件：",[24,632,633,639,645,651],{},[27,634,635,638],{},[116,636,637],{"href":507},"视频压缩"," 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